10% OFF ALL ORDERS - ENTER HOLIDAY2018 AT CHECKOUT / Free 2-Day Shipping on orders over $500

Returns and Repairs

We want every customer to be thrilled with their purchase and experience.  

We value your business and are dedicated to providing excellent service. 

If you are not completely satisfied, please contact us at info@dowry.com.  

To return your order, please contact info@dowry.com within 7 days of delivery.  Returns will only be accepted if initialized within 7 days of delivery.  We will assign an RMA number and a return label will be emailed to you.  Affix label onto original packaging and refund will be processed once we receive the items in the same condition they were sent.  If you processed with expedited or overnight delivery-  shipping fees will be deducted from your refund.  Items must be received within 14 days of delivery, otherwise store credit will be issued.

Due to the nature of custom, personalized pieces, all custom orders are final sale.  

For repairs, please contact us at info@dowry.com